TOBECHUKWU SAYS

In line with its status as the game changer in telecommunications services provider in Nigeria, Globacom has again taken another step towards the transformation of the ICT landscape in Nigeria with the construction of a multi-billion naira optic fiber submarine cable. Tagged Glo 2, the roadmap for the project was unveiled at a contract-signing ceremony between the national operator, Globacom, and global telecom solutions vendors, Huawei at Eko Hotel, Victoria Island, Lagos, on Tuesday. According to Globacom’s Regional Director, Technical, Mr. Sanjib Roy: “The new submarine cable will be approximately 850 kilometres long and will be integrated to Globacom’s existing terrestrial Backbone Network to provide additional service redundancy, especially in Abuja and other parts of the country. Glo 2 will have the capacity of 12 Terabytes per second and will provide ultra-high speed connection to oil platforms and communities to empower data coverage and support Enterprise market gr...

NCC wants operators including MTN, Globacom, Airtel and 9Mobile, among others, to desist from acts that amount to cheating the about 150 million active subscribers in Nigeria via the services rendered. Majority of consumers complained bitterly about the poor quality of service in EPE community Lagos region, which to them has become a menace and gradually making them lose interest in telecoms services. Subscribers lodged complaints such as data and airtime depletion, unauthorized auto renewal, call drops, unresponsive customer care, illegal deductions and poor quality of service. Major complaints from  MTN subscribers  are poor network connections, unauthorized auto renewal and illegal deductions of airtime. For Airtel , consumers complained of unauthorized automatic subscription to value-added services without their approval and continuous deduction of airtime for auto-renewal despite opting out. It was the same fate for 9Mobile. Subscribers complained of da...